投诉/抱怨信
Dear Sir,
I saw your advertisement for "the perfect lighter" in Sunday Times last week and immediately sent off a £2 postal order and the completed form for the lighter.
Imagine my surprise when all I got in return was a box of matches! I could understand a mistake. I might even pardon a joke. But in this case, your advertisement is a deliberate lie since a friend of mine who also sent the coupon got the same result.
I think it's a shame to promise an economical lighter when in fact you are not selling a lighter a1 all. Instead of saying it works quickly, you should admit that you are offering matches. And what about "only" £2: I usually pay 10 pennies for a box of matches, and they are often given away free.
I regard your advertisement as a serious deception and demand that you send me my money back immediately. Otherwise I will take active steps to make sure the Consumers' Association hear about it.
Yours faithfully,
Peter Li
Sample Writing 2:
12 March 20xx
Dear Sir,
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